Design Thinking is a design methodology that provides a solution-based customer centric approach to solving problems. It’s especially helpful when addressing poorly defined or complex problems. Design Thinking requires that practitioners understand the human needs involved in the solution by re-framing the problem in human centric ways. Design Thinking features agility in learning through active prototyping and testing, as well.
- Explore key behaviors include: Empathy, Innovation and Leading High Performing Teams
- Collaborate cross functionally, laterally and systematically using the structure of design thinking
- Build trust by tackling difficult issues candidly and cooperatively