Empathy in the Workplace
Workplaces that exhibit empathy tend to have increased morale and collaboration. Their employees recover from difficult moments more quickly with a greater sense of purpose. Many leaders actually struggle to make empathy part of their culture. This course is designed to help you understand the importance of empathy. You will learn to explain how empathy helps drive organizational health and business results.
- Define empathy
- Recognize your personal traits that support empathetic behavior
- Build empathetic capabilities through a set of behavioral practices